ChefMate LLC

ChefMate Support

We usually respond within 1 business day.

Need help with ChefMate? Contact us at support@trychefmate.com and include as much detail as possible (device, iOS version, and screenshots if relevant).

Common Questions

I can't log in. What should I do?

Make sure you're using the correct email and check for password reset or magic-link emails. If it still fails, contact support and we'll help you recover access.

How do I manage billing?

Open the app and go to Settings > Billing. You can review your current plan and open the billing portal from there.

How do I report a bug?

Email support with steps to reproduce, what you expected, what happened, and screenshots or screen recordings if possible.

Can I export my data?

You can export key records directly in the app (for example invoices and shopping lists). Contact support if you need help with a specific export.

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