ChefMate LLC
Last updated: February 9, 2026
These Terms of Service (“Terms”) govern your access to and use of the ChefMate website, applications, and related services (collectively, the “Service”). The Service is operated by ChefMate LLC (“ChefMate,” “we,” “us,” or “our”). By creating an account, accessing, or using the Service, you agree to these Terms.
If you do not agree, do not use the Service.
You must be at least 18 years old and able to form a legally binding contract to use the Service. If you use the Service on behalf of a business or organization, you represent that you have authority to bind that entity, and “you” includes that entity.
You are responsible for:
You must notify us promptly if you suspect unauthorized access or a security incident involving your account.
ChefMate provides tools to help private chefs and similar professionals organize and run their businesses. Features may include meal planning, client/event details, shopping lists, notes, and document exports.
No client messaging feature. At this time, ChefMate does not send messages to your clients on your behalf. The Service may allow you to export, copy, or generate content you can share using your own communication channels.
We may add, remove, or modify features at any time. We may suspend or discontinue the Service (in whole or in part) as needed for security, operational, or legal reasons.
If you purchase a subscription, you agree to pay the fees displayed at checkout.
We may change pricing with reasonable notice. Price changes generally apply at your next renewal unless stated otherwise.
You can cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the then-current billing period unless otherwise stated.
If you downgrade, your access to paid features may change immediately or at the end of the billing period depending on plan rules and feature access.
You agree not to:
We may suspend or terminate access for violations of these Terms.
You own the content you submit to the Service, including client information, meal plans, notes, preferences, allergies, dietary restrictions, files, and exports (“User Content”).
You grant ChefMate a limited, non-exclusive, worldwide license to host, store, process, transmit, and display User Content only as necessary to provide, maintain, secure, and improve the Service, including troubleshooting, analytics, and customer support.
You are responsible for ensuring you have a lawful basis and any required consents to collect, use, and upload User Content, including information about your clients.
The Service may store information that could be considered health-related or sensitive (for example, allergies, dietary restrictions, intolerances, food preferences, and other nutrition-related notes). You are responsible for:
Important: ChefMate is not a medical provider, does not provide medical advice, and is not a substitute for professional medical guidance. If you or your client has a medical emergency, contact emergency services.
The Service may include features powered by artificial intelligence (“AI Features”), such as drafting meal descriptions, shopping lists, summaries, or formatted text for export/copy.
AI-generated results may be incomplete, incorrect, offensive, or not suited to your needs. You are solely responsible for reviewing and verifying AI-generated output before using, sharing, or relying on it—especially where it relates to allergens, dietary restrictions, food safety, ingredient lists, or nutrition-related information.
AI Features are provided for convenience and productivity. They do not provide medical, legal, tax, or food safety advice.
To provide AI Features, ChefMate may process your User Content (which may include sensitive information like allergens/dietary preferences). You instruct ChefMate to process such content as needed to generate outputs you request.
AI Features may be provided using third-party models or providers. Those providers may process inputs solely to provide the AI Features, subject to their terms and privacy practices.
You may not use AI Features to generate or distribute unlawful content or content that violates these Terms.
The Service may integrate with or rely on third-party services (for example, hosting providers, analytics, document generation, or AI providers). Third parties may have their own terms and policies. ChefMate is not responsible for third-party services and does not control their operations.
ChefMate owns the Service, including software, design, branding, and all related intellectual property, except for your User Content. These Terms do not grant you any rights to use ChefMate trademarks without our written permission.
If you submit feedback, ideas, or suggestions, you grant ChefMate the right to use them without restriction or compensation.
The Service (including AI Features) is provided “as is” and “as available.” To the maximum extent permitted by law, ChefMate disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
ChefMate does not guarantee that the Service will be uninterrupted, error-free, or that outputs (including AI outputs) will be accurate or reliable.
You are responsible for your professional services, including food preparation, allergen management, labeling, and compliance with applicable laws.
To the maximum extent permitted by law: ChefMate will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill.
ChefMate’s total liability for all claims related to the Service will not exceed the amount you paid to ChefMate for the Service in the 12 months before the event giving rise to the claim (or $100 if you have not paid any amounts).
Some jurisdictions do not allow certain limitations, so some of the above may not apply.
You agree to indemnify and hold harmless ChefMate and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from:
You may stop using the Service at any time.
We may suspend or terminate your access if you violate these Terms, if your use poses risk to the Service or others, if required by law, or for security reasons. Where practical, we’ll provide notice and an opportunity to cure.
You may be able to export your data using the Service’s features. After termination, we may delete or anonymize User Content after a reasonable period, subject to legal requirements and legitimate operational needs (including backups).
Backup copies may persist for a limited time even after deletion.
We may update these Terms from time to time. If changes are material, we will provide notice (for example, in-app or by updating the “Last updated” date). Continued use of the Service after the effective date means you accept the updated Terms.
These Terms are governed by the laws of the State of California, without regard to conflict of laws principles, except that the Federal Arbitration Act governs arbitration provisions to the extent applicable.
Please read this section carefully. It affects your legal rights.
Before starting arbitration or a court proceeding, you agree to contact us with a written description of the issue and your contact information, and allow 30 days for us to try to resolve it informally.
You can contact us at support@trychefmate.com.
Except for the exceptions in Section 19.4, you and ChefMate agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration and not in court.
The arbitration will be administered by the American Arbitration Association (AAA) under its applicable rules for consumer or commercial disputes (as appropriate). The arbitrator will have authority to award the same damages and relief as a court.
You and ChefMate agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding.
If a court or arbitrator determines that this class action waiver is unenforceable for a particular claim, then that claim (and only that claim) must be brought in court and not arbitration.
Either party may:
Arbitration will take place in Santa Barbara County, California unless you and ChefMate agree otherwise, and may be conducted by video/phone where allowed by the arbitration administrator’s rules.
Payment of arbitration fees will be governed by the administrator’s rules and applicable law.
You may opt out of arbitration by sending an email to support@trychefmate.com within 30 days of first accepting these Terms, with your name, account email, and a clear statement that you want to opt out of arbitration. If you opt out, you and ChefMate agree to resolve disputes in court as described in Section 20.
For any court proceedings permitted under these Terms (including those under Section 19.4 or if arbitration is found unenforceable), you agree to exclusive jurisdiction and venue in the state or federal courts located in Santa Barbara County, California, and you consent to that venue and jurisdiction.
Questions about these Terms can be sent to:
ChefMate LLC
Email: support@trychefmate.com